F.A.Q.
- What is the difference between a tour guide and a tour driver?
A tour guide has attended school to learn all about the sites you will see and has a specific license, usually issue by the City hall or the Region where they live. A guide is allowed to lead you into the archaeological sites as well as through all the panoramic areas explaining to you everything about art, history and traditions of each spot.
A tour driver is not licensed, he/she didn’t attend any specific school, therefore he/she is not allowed to guide you anywhere. He/she will only give you general information about the area.
- For which tours a licensed guide is recommended?
A licensed guide is recommended for all the archaeological tours, for visiting museums and churches as well as for all the panoramic tours, including the islands of Capri and Ischia, where it is quite complicated to move by yourself.
- How can I book a service? Can I do it on-line?
You have to complete our “reservation form” on – line or, in alternative, we need a written order by mail. Payments will be charged at the end of your service according to quoted rates. We only accept cash.
- How much should we tip the guide? Is the tip included in the quote?
Tip is not included in the quote. Gratuities are not mandatory in Italy, however, if you have been happy with the
service, the guide should receive a tip as a token appreciation.
- How can we locate our guide upon arrival?
It depends on your arrival.
If you arrive by plane, your guide will be waiting for you in the arrivals hall of the airport, upon exit of customs, holding up a sign stating your name.
If you arrive by train, your guide will be waiting for you at the beginning of the track, when your train arrives, holding up a sign stating your name.
Nb: Clients travelling to the Naples train Station: PLEASE GET OFF THE TRAIN AT NAPLES CENTRALE (ALSO KNOWN AS A PIAZZA GARIBALDI), the guide will be waiting for you there.
If you arrive by ship, your guide will be waiting for you down the staircase of the maritime station, holding up a sign stating your name.
- Are the prices per person?
NO. The prices are per party, not per person. It means that if you are from 1 to 15 you will always pay the same price; f you are more than 15, you’ll pay something more. The extra charge will depend on the tour you choose.
- How much is the service quoted in Euro going in US Dollars?
It depends on the exchange rate of that day
i.e. today exchange rate is: 1.00 EURO (EUR) = 1.45 US DOLLAR (USD)
Tour = 200 x 1.45 = 290 USD
- I didn’t receive your e-mail yet! Why?
We replay to your e-mail within 12-24 hours maximum. In case you do not get a reply within this time, please give us a call to double check.
- Are the entrance fees for archaeological areas/museums/churches and the jetfoil tickets included in the guide quote?
Entrance fees and tickets are never included in the guide quote; they’ll be extra charged.
- Do the kids pay in the archaeological areas/churches/museum?
If you belong to the European Community and you are under 18 or over 65 year old you get a free entrance ticket to all the public museums and archaeological areas by showing your PASSPORT at the ticket office. If you don’t belong to the European Community, everybody pays. If the museums /churches are private ones, everybody pays as well.
- How long do I do need to visit?
Pompei 120 mins
Herculaneum 120 mins
Museums 120 mins
Vesuvius 90 mins
Positano 60 mins
Amalfi 60 mins
Ravello 60 mins
Sorrento 60 mins
Salerno 60 mins
The travelling time among the spots is never predictable due to traffic conditions.